Centrix Business Diagnostics

Frequently Asked Questions

  1. Who is Centrix Business Diagnostics?
     
    In 2002, Denny Duchene (the company’s founder) formulated the Centrix system. At that time, Denny was working in both the home improvement and mortgage industries. He realized the growth of his companies depended on one thing… marketing! If he could get his reps in front of more people, they closed more deals. So, he determined to create a unique and stable approach to marketing, which virtually ensured business growth. The concept worked so well that he decided to provide the service to peers in sales-driven industries.
     
  2. What are the basic concepts behind Centrix Business Diagnostics’ processes?
     
    In a nutshell, Centrix will flood your company with the best possible prospects… REFERRALS! Ask professionals in nearly any industry where they get their hottest, most profitable customers, and they’ll consistenly and adamantly say, “WORD OF MOUTH.” Why is it, then, that most companies do not put any serious resources toward this? It isn’t because they don’t want to, but rather… it’s because they are not sure how. You may not be in the same boat. But, honestly, you could probably be doing a lot more to maximize the potential referrals from your past clients, couldn’t you? Our job is to expertly provide you with a remarkable, solid foundation in this area of your business. Let us help you achieve greatness in referral marketing!
     
  3. How does Centrix increase my word-of-mouth referrals?
     
    We find out exactly what your past clients experienced when they did business with you. We want all of the details… even if they aren’t overwhelmingly positive. This allows us to discover where your strengths are.
     
    During that process, we identify those clients who had an amazing experience with your business. They are already willing to talk about your company in a fantastic way… we just need to provide them with the opportunity. With their permissiong, we will record a testimonial with them that you can use in your marketing - web site, CD, radio, while they are on-hold, etc.
     
    Additionally, we will provide material on using your testimonials and survey report to give you an advantage in an ever increasing competitive market.

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